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"Account access credentials expired" error in Post Boosting. How do I fix it?
"Account access credentials expired" error in Post Boosting. How do I fix it?
Alla avatar
Written by Alla
Updated over 2 months ago

Sometimes you can see the error next to the auto post-boosting rules:

This issue happens when Meta revokes access to ad account due to security reasons and a user should renew an access token. 

Note: post boosting rules run their checks every 15 minutes so wait for a bit to see if reconnection worked. Also if the rules have been turned off please reactivate them manually and make sure that every required setting is filled out.

Is the error still in place? Contact us in our in-app chat or at support@bir.ch.

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