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My Instagram account isn't showing up in Post Boosting rules. How can I fix it?
My Instagram account isn't showing up in Post Boosting rules. How can I fix it?
Alla avatar
Written by Alla
Updated over 2 months ago

In some cases, for example, when you create an auto post-boosting rule there is no Instagram account available in the drop-down list on Step 4. Ad settings:

  1. If you don't see your Instagram account available there first make sure you have added your Instagram profile to your Business Manager on Meta. 

  2. If your Instagram account is already connected to your Business Manager check whether it is connected to any of your Facebook ad accounts and Facebook Pages where you have admin rights in:

3. Please check if the Instagram account is linked to the relevant Facebook page 

4. If everything is properly connected we advise that you double check Instagram
      settings. Is your Instagram page converted to Business Page? 

If so, follow the steps below:

  • Switch to Personal account 

  • Switch back to Business account

  • Connect Instagram to Bïrch on the Integrations page.

  4. You can also try to remove Bïrch app from Business Integration on Meta
      and add it back again.
  5. Next you can reconnect your Instagram account in Integrations page in Bïrch. 

Any questions left? Send them our way at support@bir.ch or in our in-app chat. We are glad to assist!

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