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I’ve got a "Policy violation" warning when I tried to connect my ad account. What should I do?
I’ve got a "Policy violation" warning when I tried to connect my ad account. What should I do?
Sara avatar
Written by Sara
Updated over 2 months ago

This status means that either the ad account was already used during free trial of Bïrch features,

OR one of the conditions below hasn’t been met:

1) Total ad spend on this ad account is at least 100$ (or equivalent in other currencies)

2) The ad account does has at least 5 ads approved by Meta

In either case, please reach out to Community Care team at support@bir.ch for clarifications and assitance.

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