Something went wrong is usually a temporary error that goes away after re-login to the account or the reconnection of the accounts. Try reconnecting the Facebook Ads and Facebook pages using the links below:

1. Log into the relevant Facebook profile

2. Follow the link(s):

- for Facebook ad accounts

- for Facebook pages

- for Instagram pages

These steps should help to resolve the error. If the error persists after completing all the steps above, please reach out to our team via chat or at support@bir.ch