Skip to main content
All CollectionsGetting startedTroubleshooting
Remove Bïrch business integration
Remove Bïrch business integration

This may help troubleshoot the integration issues

Alla avatar
Written by Alla
Updated over 2 months ago

Sometimes Facebook ad account doesn't show up on the Integrations page, you don't see a particular Facebook page or your Instagram account can not be connected so some of the core features become unavailable. Here is a trick you can use to make everything get properly connected:

  1. Go to your profile on Meta

  2. Click on the Settings & Privacy and then on the Settings tab:

  3. On the left sidebar, there is a Business Integrations option where you can see Bïrch app in the active services connected to manage your ads. Select the app and click Remove:

  4. Then open the app back again and reconnect your Facebook account in Integrations. Or use these links instead:
    Facebook Ads
    Facebook Insights
    Instagram

Finally, check if the problem you were experiencing is resolved. If not, please contact us 🙏

Did this answer your question?