Sometimes Facebook ad account doesn't show up on the Integrations page, you don't see a particular Facebook page or your Instagram account can not be connected so some of the core features become unavailable. Here is a trick you can use to make everything get properly connected:
Go to your profile on Meta
Click on the Settings & Privacy and then on the Settings tab:
On the left sidebar, there is a Business Integrations option where you can see Bïrch app in the active services connected to manage your ads. Select the app and click Remove:
Then open the app back again and reconnect your Facebook profile in Settings. Or use these links instead to reconnect:
Meta ad accounts
Facebook pages
Instagram accounts
Finally, check if the problem you were experiencing is resolved. If not, please contact us 🙏