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“Failed to copy entity! AppID not configured for custom events: Specified appID either not an app, or no custom app events have been invoked for it.”
“Failed to copy entity! AppID not configured for custom events: Specified appID either not an app, or no custom app events have been invoked for it.”
Sara avatar
Written by Sara
Updated over 2 months ago

In case you do not need to use App tracking for this ad, please try unchecking the “App events” box for the ads with an error in the Ads manager from the Ads tab -> Edit -> Tracking:

It should look like this:

Once you uncheck the “App events” box for one of the ads with error, it should get duplicated by the rule during the next check.

In case the error persists, reach out to us via the chat bubble in the bottom right corner or email to support@bir.ch

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