Skip to main content

The "Claim account" button stays visible after clicking on it

The “Claim account” button remaining visible, along with the “Claim your Birch account to continue using Conversions API Gateway” message after clicking it, is a visual issue on Meta’s side.

You can access your gateway after clicking the button by navigating to the Hub section in Birch: https://app.bir.ch/hub

Please reach out to our team via chat or at support@bir.ch if you have any questions!

Did this answer your question?